Terms and Conditions
The Terms and Conditions set out below are a requirement by Rustically Chic Decor Hire for both your hire period, and/or any services Rustically Chic Decor Hire provides.
Acceptance of these Terms and Conditons will be accepted in any of the following forms, verbally, written, signing the Terms and Conditons Document, or payment, with payment being the deposit or payment in full, of the agreed hire products and/or agreed services.
If, by mutual agreement, Rustically Chic Decor Hire adjusts these written Terms and Conditions for the Hiree, either verbally, written or signing the adjustments in the Terms and Conditions Document, both parties, the Hirer, and the Hiree, are consenting to all the Hire and Service Terms and Conditons set out below, as well as the adjusted terms and conditions of this agreement.
Quotes
Hire and Service Quotes are valid for 14 days.
Accepted quotes can be modified or changed with the agreement of both parties, either as above, or a new quote can be provided.
Quotes may be subject to change if any agreed aspect of your quote changes, ie: mileage, work hours, product hire or service requirements. These changes may be either increased or decreased.
Hire Care
The hire period is 3 days, longer periods can be discussed.
All hire items are to be stored inside before and after use, absolutley NO overnight exposure.
The hire items are the sole responsibility of the hiree until returned or collected.
Hire items must be returned as they were collected or delivered, ie: in the same packaging, in the same conditon, and in the same quanitity.
Any missing, broken, or any items needing commercial cleaning will be charged at replacement cost, or forwarded the cleaning fees.
All hire items remain the property of Rustically Chic Decor Hire.
Financials
Deposit - a 25% deposit is required for your agreed hire products and/or services. The deposit will only turn into a non-refundable deposit if you cancel. See Cancellation below.
Balance - the remaining balance is to be paid no later than 2 weeks after your hire period began.
Late Fees - will apply to any remaining balance not paid 2 weeks after your hire period began. The fees will be applied at 15% of the final hire and/or service price each week until the remaining balance is paid. If you have failed to provide payment 1 month after your reamining balance was due, I will lodge a claim within the courts and there will be an added admin fee of $250, which includes loss time, time, and court fees.
Unreturned Items - items not returned 5 days after your hire period will be assumed bought, and the full replacment cost will be invoiced to,you unless there is communication between both parties' to avoid such charges.
Late Drop Offs - or items not ready for collection, need to be communicated or rehire fees will apply.
Payments - can be made via bank deposit or cash.
Cancellation - in the unfortunate event that you need to cancel, it is advisable to inform us as soon as possible, in not doing so you may be billed for any hire items that could of been hired.
Postponement - your postponement will be no problem providing there are no other bookings on your selected hire itrems.
Damages - damages, breakages, and loss sometimes happen whilst hiring items, and they will be billed at replacement cost, repair cost, or cleaning costs. A copy of the replacement, repair, oir cleaning receipt will be emailed along with your damages invoice, which needs to be paid without delay.
Hire Items
It is of utmost importance that the Hire Items you view, and agree on hiring for your special day are of the same quality, quanity, colours, and design that we have designed, and you have agreed upon, so I will get you to check over the items either on your pick-up or my delivery. If for any reason, our timelines do not cross, I will photograph and send through to you when your hired items are packed, that way we can adjust any inaccuracies.
Services and Plans
Rustically Chic Decor Hire provides quality service and plans that you can customise, if you feel that any service or customised plan is not meeting your requirements, it would be most appreciated and welcomed that such matters are communicated between both parties as to remedy as soon as possible, there is always a solution.
Injury or Damage
Rustically Chic Decor Hire accepts no responsibility for any injury that may occur to any person, or damage that may occur to any property involved with the hire items, under any circumstance, whilst in the hirees care and hire period.